BoS Offer

[a184]

Hi,

BOS have offered me my full amount back. However, the acceptance form I have to sign says:

"I confirm that I accept the offer of £58 from BoS in Full and final settlement of my complaint regarding bank charges made on my BoS accounts."

Does this mean that by signing this form I will be unable to dispute and claim any future unfair charges? (Hopefully it won't happen again though!)

I phoned BoS and they said that if I amend the form in any way they won't give me my money back.

[Steward]

You can use Google to search the web using these links below:-

[half ax I]

Hi,

"I confirm that I accept the offer of £58 from BOS in Full and final settlement of my complaint regarding bank charges made on my BoS accounts."

My reading of that sentence is that it only covers those in your complaint. Any subsequent charges that you claim will be subject to another and different claim.

[isidore]

I phoned BOS and they said that if I amend the form in any way they won't give me my money back.

And if they don't then you progress to the next stage!!!

[a184]

OK, thank you for clearing that up half ax I and T4FF!

a184