Fox Mulder vs Monument *** WON ***

[Fox Mulder]

I'm already close to a court date on my first-ever claim, against First Direct, but I sent off my SAR letter to Monument recently and got my statements in the post three days later. Not bad going. They also returned my £10 cheque.

Of course the accompanying letter is the usual formulaic guff....

I'm just wondering, with the whole CI thing now in flux and turmoil, am I right in thinking that while we can no longer - until or unless some new avenue is found instead of mutuality and reciprocity -go for CI with bank accounts, we can with credit card accounts?

If so, I'm already adept at the whole spreadsheet lark so all I need to find out is what interest rate I use to charge Monument... Any help appreciated! Thank you.

[Steward]

You can use Google to search the web using these links below:-

[welshcakes]

Hi Fox

Have you read http://www.consumeractiongroup.co.uk...rest+Stuck+out?

[Fox Mulder]

No, thanks, I hadn't read that one but I have been reading:

http://www.consumeractiongroup.co.uk...dead-long.html

and that's where I think I found that we can still claim CI from credit cards, not banks...?

[saintly_1]

Also read here http://www.consumeractiongroup.co.uk...hlight=witness

[Fox Mulder]

Thanks! I sent off my preliminary request for payment today, familiar territory now although I know each institution has its own ways of behaving. So it's now a case of wait-and-see...

[Fox Mulder]

Incidentally, they returned the £10 cheque for the SAR.

[Trucker]

Thanks! I sent off my preliminary request for payment today, familiar territory now although I know each institution has its own ways of behaving. So it's now a case of wait-and-see...

And B's way is slow slow slow. And then still try to fob you off some more

[Fox Mulder]

They've offered to settle at, remarkably, almost the amount I was claiming. Given the uncertainties following the non-consumer-protecting love-in between the government bodies and the banks, meaning many claims won't be heard for over a year, I'm giving serious thought to accepting the settlement offer. I don't want to be waiting a year just to get my case heard in court, more to the point, I can't afford - which is why the new arrangement is so unfair on consumers. The banks, of course, will save millions this year...

By comparison, Capital One is monstrous to deal with: rude, unyielding, horrible.

[welshcakes]

Wow Fox, in the light of recent events, that's quite something.

Have they put the offer in writing? As soon as they have, it's almost certain they will honour it even if they stall and you have to proceed to court - any settlement offer dated from now onwards cannot reasonably be retracted by bank on the basis of awaiting the OFT Test Case.

[Fox Mulder]

They've not only put it in writing but they've paid the money off my balance, which is absolutely fine! I'm going to let the mods know this one is settled...

[livelylad]

Thread moved to success forum.