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An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.
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Royal Bank of Scotland Meet other RBS customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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Old 15th June 2007, 09:47   #1 (permalink)
Basic Account Holder
I am in: scotland
Posts: 113
santamonica Novitiate
Default joint Account

After sending everything to the FSO I've recived a letter from RBS saying as a gesture of goodwill they will refund the charges. They have said they will pay them back into the account which was a joint account when the charges were made, but isn't anymore. I took my name off of it and it is now only in my husbands name.
Can I insist they pay by cheque or into my bank account at the A&L?
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Old 15th June 2007, 10:35   #2 (permalink)
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Cagger since : Mar 2007
I am in: Kent
Posts: 1,717
PPMAN159 Novitiate
Default Re: joint Account

I would think that as you have an open aco**** with RBS then they will insist on paying the funds direct to there.

No harm in asking for a cheque but I doubt if they will play ball.
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Old 16th June 2007, 09:38   #3 (permalink)
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Cagger since : Apr 2006
I am in: scotland
Posts: 113
santamonica Novitiate
Default Re: joint Account

I no longer have access to the account and am currently separated from my husband. But seen as I made the claim can they insist on paying it all to him?
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Old 16th June 2007, 10:36   #4 (permalink)
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crystal palace Novitiate
Default Re: joint Account

Hi Santamonica
We have more or less the same request we would like a cheque from rbs as our account is being dealt with Allied International and the refund can be put to better use than paying them back as the monthly payment to them is only £30.If you get any advise it would also help me
regards
Crystal Palace
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Old 16th June 2007, 15:09   #5 (permalink)
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Kurt_Hamster Novitiate
Default Re: joint Account

The bad news is that as you were claiming from a joint account to which you both had access then technically you owe your ex half the claim.

Personally I'd write a letter explaining the situation to the bank and hope it ends up on the desk of someone with either a heart or a modicum of common-sense.
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