More information to the new News that we posted on 31 Jan. 2007 about our case of 13 years against RBS.
In our efforts to resolve the case, not only direct to RBS, we have been to many Official UK systems, including
Ombudsman
("beyond our remit" - "do'nt trouble us"), PM's Office, Chancellor of Exchequer (no reply), Treasury, Trade and Industry (seven different replies all passing the ball from one to another with no action); Even the law has let us down - a rogue Solicitor mishandled the case and allowed it to run out of laegal time without registering action. The Solicitor has been struck off from Legal practice bty the LawSociety to whom we claimed against but they refuse to compensate us.
WE appealed to our MP, Michael Howard as RBS is the Conservative Party Banker but to no avail. We also appealed to David Cameron. Nobody wants to get involved.
Ongoinginly we write to the RBS CEO, Sir Fred Goodwin and ovver the years we have had little reponse except one letter saying they admit the problems - but do nothing about it. On one occasion, in 2005, RBS wrote and said that any further correspondence from us would be "returned unopened". We then contactred our MP who wrote to RBS to get them to reply to us - which they did via the MP! - but agian, doing nothing.
Desperately, in 2003 when my wife's friend, a mother figure abroad, was dying and my wife would have wanted to be there for her, we appealed to Sir Fred/RBS to settle the case, he did not respond.
I am English and my wife is Finnish.
RBS has a case to answer for - they even admit in writing their errors - but they do nothing about it. We will not drop the case until we get there.