Here I go

davieh · 31st January 2007, 21:09

Hi

Im yet another newbie so please be kind. I am claiming on behalf of my son (davieh) and tomorrow I send of his Subject access request autolinker.com autolinking image

. This may sound a very stupid question but am I sending this to Customer relations at South Gyle or RBS St Andrews Sq Edin also i don't have a cheque book will a P.O. do?

marcelle · 31st January 2007, 21:49

Hi Davieh and welcome

The address I used, as I live in the UK was:

The Royal Bank of Scotland
Senior Customer Relations Manager
Freepost PO Box 1727
Edinburgh
EH12 9NJ

Some CAG members sent theirs specifically to a named person. Have a look in the FAQ for other options.

Good luck!

ian cognito · 31st January 2007, 21:53

A postal order is fine, made payable and crossed to the bank. Hang onto your receipt to be on the safe side and get proof of posting or send your Subject access request autolinker.com autolinking image

recorded delivery - not that we don''t trust the banks or anything, but best to be on the safe side.

Good luck

davieh · 1st February 2007, 00:58

Thanks so much

2nd February 2007, 19:01

Subscribed

Just shout if you need help!

Wxxx

davieh · 2nd February 2007, 19:31

Hi

and thanks so much I am already worrying about filling in spreadsheet and i haven't even got the statements yet I'll have to take a kalms tab (he he) either that or a vodka and irn bru.

ian cognito · 2nd February 2007, 19:58

Don't worry about it, the spreadsheet does all the hard work for you, you simply have to enter the type of charge, amount and the date of the charge - easy!

davieh · 2nd February 2007, 20:14

Thanks for making me feel better

davieh · 11th February 2007, 21:13

Recieved statements 09/02/07 worked out they owe my son £1390 without interest autolinker.com autolinking image

. Will post of preliminary letter on Tuesday with Schedule of charged.

12th February 2007, 09:18

Good luck hun. Just one thing though, if you are planning to claim contractual interest autolinker.com autolinking image

then you need to add it to your prelim. If you are just claiming the 8% statutory interest then as you are doing, don't add this until you file your claim.

Good luck
Wxxx

davieh · 12th February 2007, 14:06

Hi Willowb

thanks for that info

xx

davieh · 22nd February 2007, 17:33

Hi everyone

just an update on my (my sons) situation, posted prelim letter on 13/02 checked with royal mail and it was delivered 14/02. In the meantime I have recieved a letter dated 09/02 thanking me for my request for data and advising me that my statements will be sent out ASAP. I am assuming that this letter got "lost" in the post as I have already recieved statements. As of yet I have had no contact regarding prelim letter and 14 days is up on 27/02 should I be worried?. Also I forgot to add there is a bit on the bottom of the letter inviting me to call a Lorraine Cassidy senior compliance manager ( sounds ominious) should I have any queries regarding this matter is this just a standard 1st letter that everyone recieves

Essix Blue · 22nd February 2007, 19:34

Quote:

Originally Posted by davieh

Hi everyone

just an update on my (my sons) situation, posted prelim letter on 13/02 checked with royal mail and it was delivered 14/02. In the meantime I have recieved a letter dated 09/02 thanking me for my request for data and advising me that my statements will be sent out ASAP. I am assuming that this letter got "lost" in the post as I have already recieved statements. As of yet I have had no contact regarding prelim letter and 14 days is up on 27/02 should I be worried?. Also I forgot to add there is a bit on the bottom of the letter inviting me to call a Lorraine Cassidy senior compliance manager ( sounds ominious) should I have any queries regarding this matter is this just a standard 1st letter that everyone recieves

Hi - it's a standard letter - I received it (AFTER my statements had arrived). Don't ring her, just be patient.

My prelim was received by them on 16th Feb - not heard owt yet...

marcelle · 22nd February 2007, 19:54

Hi Davieh's dad! Seems as if their staff member has sent you the incorrect letter re. the statement one. I'm sure they would have received your prelim. Wait until your deadline, which is 27/2, if they haven't offered you your full amount, send your lba autolinker.com autolinking image

and see what happens within the 14 days. I got an offer from them a few days after I sent my LBA (not the full amount though but nearly).

I'm sure you'll hear some good news soon so don't worry. By the way, did you charge contractual interest autolinker.com autolinking image

?

davieh · 22nd February 2007, 21:19

Naw

way too confusing for littll ol me (he he)

davieh · 27th February 2007, 21:23

Still no word back from RBS regarding my prelim letter so lba autolinker.com autolinking image

gets sent off tomorrow wish me luck Im starting to get nervous

marcelle · 27th February 2007, 21:49

Lots of luck... i'm sure you'll hear soon!

davieh · 28th February 2007, 01:24

Thanks Marcelle

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