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Patricia Pearl - Small Claims Procedure - A Practical Guide
An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.
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Royal Bank of Scotland Meet other RBS customers who have also been faced with excessive unfair bank charges. Exchange encouragement and information about getting your bank charges refunded

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Old 6th June 2009, 17:32   #1 (permalink)
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Cagger since : Jun 2009
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ladytg Novitiate
Arrow RBS are a con!

Please help, I've just looked on my RBS account online through online banking and I have noticed that they have charged me £228.00 in charges and a £70.00 guranteed card payment fee for a transaction that was made on the 20th May. I'm livid this has happened quite a few times now and I dont know what to do. Could somebody please help me
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Old 6th June 2009, 18:47   #2 (permalink)
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Default Re: RBS are a con!

Hi, LadyTG,

All county courtautolinker.com autolinking image claims for bank chargesautolinker.com autolinking image are being stayed at the moment due to the High Court proceedings involving the Office of Fair Trading. However, it is worth putting your claim 'in the system' now as you can claim interestautolinker.com autolinking image for every day that the claim is stayed. The letter templates and everything you need to make a claim are in the library section.

Before you go down the county courtautolinker.com autolinking image route, however, it may be worth contacting your branch / customer services to test the water. Quite a few people on here have got some of their charges refunded simply by complaining.

BAE
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Old 6th June 2009, 21:18   #3 (permalink)
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Default Re: RBS are a con!

Thread moved to RBS Forum.
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Bank of Scotland ( Business Account ) Small Claim.
Total: £1,027.70 Settled in Full.(October 2006)

Capital One Bank (Europe) plc Summary Cause Claim.
Total : £1,111,94: Settled in Full. (February 2007)

Bank of Scotland (Business Account) Summary Cause.
Total: £1,051.60. Settled in Full (April 2007)

Bank of Scotland (Business Account) FOS Claim.
Total: £4,945.00. Settled in Full (March 2008.
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Old 6th June 2009, 21:44   #4 (permalink)
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Default Re: RBS are a con!

Quote:
Originally Posted by ladytg View Post
Please help, I've just looked on my RBS account online through online banking and I have noticed that they have charged me £228.00 in charges and a £70.00 guranteed card payment fee for a transaction that was made on the 20th May. I'm livid this has happened quite a few times now and I dont know what to do. Could somebody please help me
What do you mean that they have charged you £228 in charges AND £70 for ONE transaction?
What does the narrative say?
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