Hi Minklemoo,
I would be onto to them to get any reason for cancelling your policy in writing as something here stinks. I think you will have a job on your hands getting a straight answer out of this lot though, they tend to go round the houses and never get to the actual point. You have to keep on top of this mob too, they do not work to your timescale at all, not even with Subject Access Request they were late with mine and I have sent complaint to the Information Commissioners Office regarding this. I did recieve some information from them, but one part that was mentioned in a letter from them failed to show up in Subject Access Request data, so someone telling porkie pies or they have failed under Subject Access Request.
Oh GE Money , why do I hate that name..
. I have been in a fight with GE Money since September regarding Mis Sold Payment Protection Insurance. I have found them to be a right Mob to deal with so far. Story Basically is you ticked the box so tuff S**t, I complained to FOS, FSA which were not a lot of help. I also Complained to the FISA, they were a bit better, and i had long telephone conversation with them last week, They had looked at my complaint and a senior officer has talked to a senior Director at GE Money, who said he would contact me to try and resolve the matter. Going on GE Im not holding my breathe waiting for them to make contact.
I am now at the stage of taking them to court over this, I doubt if I will manage to get the papers etc in before Xmas though due to workload etc, I will be taking them to court using the English Small Claims system, so this may delay things a bit too.
Good luck mate, and keep up the fight that you will no doubt get into with GE Money.
Ian
PPI Query - GE Money 
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