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The Consumer Action Group
> Payment Protection Insurance (PPI)

Payment Protection Insurance (PPI) The misselling of Payment Protection Insurance is widespread, and believed to run into billions of pounds. This forum will help you to see if you have a valid claim for a refund, and guide you through the process.


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Old 28th November 2006, 16:03   #1 (permalink)
davidp1948
Basic Account Customer
Default Royal Bank of Scotland - PPI and Horendous interset rate

In February 2004 I took out a loan for £5,000 with Direct Line. I was told that my credit history was poor therefore they would load the interest rate. Furthermore I would be required to take out their PPI.
I needed the money quickly and had an acceptance from them so didn't look elsewhere. So how much do you think I'm paying?
The loan was £5000·00
The PPI was £1526·70
Total loan £6526·70
Interest was £3045·10
Total repayable £9571·80 at a flat rate of interest of 18·287%. Earlier today I looked up the Bank of England base rate for February 2004 and it was 4% !!!

I defaulted on the loan earlier in the year and now have a County Court judgement against me with an order to pay the arears plus costs which total £9K+. Despite having paid almost £2·5K in monthly charges before default.

I am trying to get the judgement set aside because I believe clause 8 of my loan agreement (is an unfair clause under the current consumer legislation) states that I have to pay the full outstanding amount plus charges and costs in the event of a default. This in effect represents a penalty charge which is unrecoverable in common law.

My questions are, and I'm sorry it took so long to get to them, are;
  • Do I have a case for mis-selling against Direct Line as they charged me so much interest at the time that interest rates were low?
  • Did they mis sell the PPI that they insisted I took from them beacause it was so much more expensive than a company called "Security First" who's current rates are £2·15 per £100 of monthly premium. Meaning their total charge for PPI would have been closer to £200 compared to Direct Line's £1526?
  • Surely these Companies have a duty of care towards their customers and this company failed to excercise its duty of care when dealing with me?
I would welcome the thoughts and advice of fellow members, thank you.
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Old 1st December 2006, 21:01   #2 (permalink)
mollington
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Default Re: Royal Bank of Scotland - PPI and Horendous interset rate

In short if you were aware of cost involved no.

some shoes are more expensive than others but that doesnt give the right t sue after buying them does it

However if you were told you had to have the cover that is a mis sale and you should go with that, because it has always been what we call non complaint to inform a customer that the cover is mandatory.
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Old 15th December 2006, 20:16   #3 (permalink)
reidnet
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I am in: Dundee, Scotland
Posts: 1,378
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Default Re: Royal Bank of Scotland - PPI and Horendous interset rate

Even though you have bad credit history they CANNOT make PPI a condition of the loan. PPI is or should always be Optional though i know they all use this as a way of selling you a very expensive product, and in some cases the seller can pocket up to 65% of the policy cost as way of Commision / Bonus. No wonder the amount of complaints about PPI is escalating.. Its Time to Fight Back...

Ian
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Old 31st December 2006, 19:16   #4 (permalink)
paulwlton
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I am in: Rotherham
Posts: 2,166
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Default Re: Royal Bank of Scotland - PPI and Horendous interset rate

I am also applying for a loan judgement to be set-aside in the new year due to ppi miss-selling. This will be used in court amongst other things.

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