PPI Refunds - How does this work?

[redfox]

I'm hoping someone can tell me how to go about this and what is the criteria for being able to claim back this money? My friend bought a car on finance and had to take out PPI for £4500!!! They wouldn't let him have the finance without the PPI.

I would appreciate any information available.

Thank you

[reidnet]

The first step is to submit a Subject Access Request to obtain copies of all the relevent documents. The standard fee for this is £10.
If you need help with Subject Access Request give me a shout..

Ian

[Will Scarlet]

Hi, I'm in the same boat. Having got "the bug" through writing a rude letter to Barclaycard and getting all of my wife's premiums refunded (only £53.64 but a victory all the same) I would like to do the same for my mother-in-law. Her position is slightly different and is as follows:
She has had, at points, quite large outstanding balances on her MBNA card. When she got the card in 2001/02 she took the PPI because she was worried, due to the size of the balances, that if there was a medical / health problem and she couldn't work, she didn't have enough spare cash to cover the repayments and would default.
When she had a Cancer scare in 2005 she called NatWest (another creditor) they stumped up immediately. MBNA on the other hand said, "Terribly sorry, you're no longer covered because we've changed the rules" She had paid premiums for the whole time she had this MBNA card and is insistant that she was never informed of this change to the policy.
My problem is that she has destroyed all of her old paperwork including anything that she may have signed, boxes she may have ticked etc.
How much information can I ask for with an Subject Access Request?
Can I get more than statements.
Can I still claim for her because this card and account was activated pre-regulation?
Any tips anyone......?

[reidnet]

When you submit the Subject Access Request they have to supply all Data that they have stored regarding you & your accounts.
If you have any account numbers etc state them on the Subject Access Request too.
I would also ask for any transcripts of telephone conversations to be supplied on audio cassette. I did this with Firstplus though the quality of the recording was pretty poor I did manage to clean it up in our recording studio.

Good Luck

If you need any help give me a shout and If I cant help I know a man who probably will..lol

[Will Scarlet]

Is there a standard letter anywhere i can tweak?

[reidnet]

Originally Posted by timharrow

Is there a standard letter anywhere i can tweak?

http://www.consumeractiongroup.co.uk...yds-2-ppi.html

I really must get a mod to shift this thread to the PPI section..lol

You are welcome to use any of the letters that I used, If you need and help just shout

Ian

[Will Scarlet]

Thanks Ian. A letter will start winging its way to them tonight.....

[clare-robin]

Hi Sorry if this is in the wrong area, but am new!!
Can anyone tell me how much the introducer feeon a loan should be?

Thanks alot