I hadn't looked into this before now, but this was something that had previous really annoyed me.
Took a mortgage out in 1997 with the Chelsea BS, and was told by the broker that I had to take PPI or they would refuse it. I didn't think I would be able to claim but it was take it or get no mortgage, so accepted the extra £12 odd a month as just being the price I had to pay to buy a house.
Was made unemployed in around 2000, and requested claim form, when it came it was obvious I couldn't claim, so didn't bother. I rang up a while later to cancel and they told me I couldn't while there were arrears on the account.
In around 2005 I rang again to cancel and the girl said she would, but didn't until I rang again to complain in around 2007.
Forgetting about the fact it was mis-sold, surely I should be able to get the premiums back from at least when they were made aware that I was unemployed and therefore the policy was no good? What do people think?
This is the letter I was going to send, any views please?
Quote:
Dear Sir/Madam,
Ref – Mortgage account number
In regard to the above account, I believe I was mis-sold the payment protection insurance policy that was in force until a few years ago, and would like to request a full refund of my premiums, plus interest paid.
When I took out the loan, I was told that my application would be refused if I did not also buy a PPI policy. The Financial Services Authority’s advice to consumers is that, while it does not breach FSA guidelines, a borrower should not be refused a loan if they choose not to buy an insurance policy.
I do not believe being forced to buy this policy as part of the loan was a fair and reasonable obligation as I did not need this insurance and said at the time of taking the loan that I did not want it.
In support of this claim I would like to draw to your attention that when I was made unemployed I did not make a claim under the policy as I did not qualify for any benefit through it. In about 2002 I requested you cancel the policy, but I was told by your advisor on the phone I couldn't, even though it was of no benefit to me. Also, from at least 2001 you were fully aware of the fact I was unemployed as the DSS were paying the interest for me, but you still charged me for PPI that I did not require nor could use. In around 2005 I again requested it be cancelled and was told it would be, but it wasn't until around 2007 bwhen I realised this hadn't been done and it was finally cancelled around this time.
I am requesting a full refund of all my insurance payments, plus interest.
If I do not receive a favourable response from you I will pursue this claim through the Financial Ombudsman.
Yours faithfully,
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PPI from Chelsea - any advise please 
