I took a loan with HFC. Total amount plus ppi
10552.31 at
27.9% APR over 72 months. Total amount payable after 72 months would have been almost 20000. I have challenged the PPI and put in a claim. By the way the account is now in dispute over some technicalities. They cannot issue a copy of the executed agreement and those they've tried to send me all have wrong figures! In response to my PPI claim they wrote and said; I am prepared to offer you an ex-gratia payment of
2536.77 in
full and final
settlement of your complaint against HFC. This amount includes the 8%
interest
. Please help me discover if this offer right. They're also going to deduct it from the loan balance.
Please any ideas.