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my partner took out 2 loans with the Halifax about 5 yr ago to replay in 6 yr term, which means they are nearly paid for now. but it looks like they were sold PPI. they didnt even know what this was, till reading your site,now were wondering if we will be able to claim back the PPI from the halifax for mis selling this policy. since my partner has had this loan they havent had no letters to show how much they are paying off or no statements to show. all we have had is them taking £186 a mth from our account. which no letters at all. what would be the best approach here
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Best thing is to read up and study to get the full picture.
Here are a few things to get you started.
PPI - Some Notes for Claimants.. links within the links link you will find more such as this...
For claims before 2005 and the FSA ruling from which campaign How to tell if you’ve been mis-sold PPI Quick check: were you mis-sold? - How to tell if you’ve been mis-sold PPI
Another useful site to help you reclaim missold PPI UPDATED 16 JUN 08 Reclaim your PPI premiums - payment protection insurance | This is Money This is a little snippet from the above link.... Can I reclaim on any PPI policy? Your claim for compensation is dependent on when you took the insurance. PPI sales only came under the jurisdiction of the FSA on 14 January 2005. Any sales made before then are not covered by the latest rules. However, it may still be worth complaining to your lender if you feel you have been mis-sold. If you bought before January 2005 it is likely that they will have been covered by a previous regime of rules. This means that the Financial Ombudsman
Service will be able to consider these complaints. If you took PPI after January 2005, your claim is subject to the latest rules.
There is a lot more best to read up and then send off a Subject access request
with the Statutory fee of £10.00....
Full SAR
for ppi and also here..
Data Protection Act 1998 - Subject Access Request
You should specifically request the following:
A true copy of your Consumer Credit Agreement with the
terms and conditions
that were applicable at the time you took the loans.
Copies of all statements applicable to the loans.
Copies of all correspondence that apply to you as a data subject ie letters, emails, faxes etc.
Copies of all recorded
telephone calls
or transcripts of the recordings.
A copy of the needs and wants/
customer duty of care questionnaire... here is an example.
http://wwwa.mbna.co.uk/insurance/files/CP0608_INSU_MB_LP_S.pdf
Copies of any notes made by any staff in their dealings with you.
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