Maisielou v Barclays - SETTLED!!

[maisielou]

After reading all your posts i decided to "have a go" at getting my charges back
I received all my statements last week ( they sent 8 years worth poor postie)
today i have sent off my first letter........so far so good.......you will no doubt
see me on here again for advice...hope thats ok ?

[jonni2bad]

Certainly is.

Use the time wisely, keep reading the FAQ section until you know it inside-out.

Any questions that you can't find the answer to will be dealt with as soon as possible.

Good luck !!

[maisielou]

I have read the f&q so many times my head is spinning lol i know this question is more than likely there but if it comes to taking court action on a joint account do both names have to be put on the form..thanks

[maisielou]

Haven't heard anything yet..but have opened another bank account........just incase they decide to close this one

[maisielou]

Hi
I received this "standard" letter today
Dear mrsxxxx
Thank you for your letter received at this office on 4 may

I am sorry you are unhappy with the charges you have incurred. your comments are receiving attention and one of my team will contact you as soon as possible.
Please find enclosed a copy of our complaints leaflet,which explains how we deal with this matter.
should you wish to discuss this matter further,please do not hesitate to contact us on 0207 116 4561


yours sincerely




Mike Brophy
Enc complaints leaflet

[maisielou]

Hi
I sent my first letter off 10 days ago which Barclays have replied to with the normal blah blah the trouble is after having another look through the statements i have noticed i left £300 off ??? :o :o is it ok to revise the amount when i send my letter before action
thanks

[alanfromderby]

Yes - at the end of the day they should know what they have charged you. Just make a note that the figure has been revised after recalculation.

[maisielou]

Thanks very much

[maisielou]

I know im thick but........Barclays owe me £5997.77 and im just getting my letter before action prepared what part of that do i add 8% interest to im really confused
thanks

[Bovvered]

Originally Posted by maisielou

I know im thick but........Barclays owe me £5997.77 and im just getting my letter before action prepared what part of that do i add 8% interest to im really confused
thanks

You need to keep your claim to below the 5k threshold to keep it in small claims...you might have to split it into 2 chunks

Regarding the 8% use the Excel spreadsheet in the library and the 8% will be worked out for you...

[maisielou]

....the only trouble is for some reason the spreedsheet wont open ive tried all things?

[Bovvered]

Do you have excel on your computer? If yes, then download another copy. There is a free alternative to excel if you don't have excel

[maisielou]

Ive tried all sorts downloadied it again .but it still wont open???

[maforduk]

Originally Posted by maisielou

Ive tried all sorts downloadied it again .but it still wont open???

You don't add the interest on until you put the claim in with the courts!
Leave it out of all the letters.

[maisielou]

Right.ive now managed to open it.............but still cant make heads or tails of it?

[Bovvered]

[maisielou]

Thanks Bovvered..........by jove i think ive got it lol

[maisielou]

Right................i was just getting the excel spreadsheet sorted (incase it goes to court) but it wont add the 8% i must be doing something wrong??
any ideas