How to accept an offer from B'card??

bankhater10 · 29th June 2009, 20:44

Hi, my friend has recently sent a prelim letter and then a lba autolinker.com autolinking image

to B'card and he claims that they have offered him the charges he has claimed (£84) and a nominal amount of interest autolinker.com autolinking image

(£6.72) and wants to accept!
I have 2 questions:
1, is this usual of B'card?
2, Is there a template letter to accept the offer please?
Thank you!

checkoutdolly · 29th June 2009, 20:47

barclaycard refunded all my charges no problems

yourbank · 29th June 2009, 20:47

Quote:

Originally Posted by bankhater10

Hi, my friend has recently sent a prelim letter and then a lba autolinker.com autolinking image

to B'card and he claims that they have offered him the charges he has claimed (£84) and a nominal amount of interest autolinker.com autolinking image

(£6.72) and wants to accept!
I have 2 questions:
1, is this usual of B'card?
2, Is there a template letter to accept the offer please?
Thank you!

I have seen two barclaycard claims settled within 2 weeks(first letter only and not here).
A simple I accept x amount as settlement of my claim, something as simple as that.

slick132 · 30th June 2009, 00:43

Hi BH,

Thread moved into BC forum.

BC are happy to refund penalty charges on simple claims that don't involve Contractual interest autolinker.com autolinking image

.

skintboy69 · 30th June 2009, 20:27

Yo Slick,

I think 'relieved' rather than 'happy'

T.

bankhater10 · 17th August 2009, 21:14

Hi, trouble im afraid!! My friend had been waiting for ages for his refund after B'card agreed to refund him and today he rang them and they said that 'the payment has been made to the account as there was still an outstanding balance' after my friend had taken out an I.V.A! He asked them to send it to him by cheque but they have refused! Is there any way which he can get this refund by cheque do you think??

slick132 · 17th August 2009, 22:55

Surely the IP could confirm that an IVA is in place.

Accordingly, any monies rec'd, such as a BC refund, should be distributed by the recipient to each Creditor on a pro-rata basis.

bankhater10 · 18th August 2009, 06:19

Hello and thanks for that! Im sorry for this but who is the 'IP'? And what should my friend do next?

slick132 · 18th August 2009, 22:28

IP = Insolvency Practitioner

If you can show BC that an IVA is in place, you can argue that any refund should be distributed equally amongst ALL creditors on a pro-rata basis.

Any letter from the IP which confirms that there's an IVA should suffice.

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